A few months ago I reviewed The Dorchester Hotel on TripAdvisor and today I realised that I actually got a lovely reply from Stephane Lafon. He is the Director of Food and Beverages at The Dorchester. Of course I wanted to share this with you.
I had the pleasure to stay at the Dorchester Suite a few weeks ago with my partner. It was not my first time at the Dorchester and surely not the last time. Even though we live in London we find a night or two at the Dorchester and a visit to the Dorchester Spa always an incredibly relaxing experience.
The hotel is very central located with lots of great restaurants just around the corner, not to forget the restaurants at the Dorchester Hotel. The staff is fantastic, the food delicious and the interior design a dream.
Just a day later I received Stephane’s reply:
It is a pleasure to read your kind review of your recent stay at The Dorchester and to hear how much you enjoyed your stay. I am delighted you were able to enjoy our restaurants and how highly you valued the service and the décor during your stay. It will be my pleasure to share your comments with the team and I look forward to welcoming you and your partner on your next stay.
Director of Food and Beverage
The Dorchester, Dorchester Collection
I really appreciate that the staff at the hotel takes the time to read through reviews and responds to them. If you ever have the chance to stay at the Dorchester, please do so.